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PRIVACY POLICY

The owner of the Website www.luzwavelabs.com is LUZ WAVELABS, S.L,

a Spanish company of the Arquimea Group, located at Avda. Gregorio Peces Barba, 1, 28919 Leganés (Madrid), registered in the Madrid Commercial Register with the CIF number : B86771359.

LUZ WAVELABS is also the controller for all the personal information provided voluntarily by the users.

 

Use of Information

 

Users will be asked for data that is strictly necessary to achieve the aims of the Website, i.e. information and promotion of our services and products available on our Website, and maintain the relation with them.

In no case will data be used for any other purposes than those for which they have been voluntarily provided on the Website.

 

 

Legal basis for the information procesing

 

The personal information will be processed after users have given their prior consent using one of our contact forms.

Users who provide their personal information by any of the desscribed means, give their consent and acknowledge expressly, precisely and unequivocally.

Users will be informed of the mandatory or optional character of their answers to the questions presented, as well as about the consequences of providing or denying the information.

In case of having clicked on the “Newsletter” check box, users expressly authorize that it will be sent to their e-mail addresses provided.

 

We also process contact information received through  e-mail comunications under the legal basis of legitimate interest.

 

Users are entitled to withdraw their consent by a notification sent to the Website through channels established for this purpose.

The processing of the personal data and the sending of notifications by electronic means, when relevant, comply with the terms of the General Data Protection Regulation (EU 2016/679 ), the spanish Organic Law 3/2018 ,December, 5th 2018 for Data Protectión and Digital Rigths Warranty

and the Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce.

 

 

Treated data

 

We treat identification and contact data needed to provide the informatión and services required.

 

We also collect the data of the IP (Internet Protocol) assigned to the subscriber of the comunicatión service, in the moment of connection with this Website, for safety purposes (protection against attacks) and cooperation with the law. The data will be stored by the service provider within time limits established by the current legislation.

 

Cookies

Our web pages use cookies to personalize, ensure the correct operation of our website and to improve our services, adapting them to your needs.

Detailed information on the characteristics of this treatment can be found in our cookie policy.

 

Sharing your data with third parties

Your data won´t be shared to third parties outside of Luz Wavebs, S.L., except in the following cases:

  • Service providers necessary for the development of Luz Wavelabs’s business processes.
  • Legal obligations to communicate data to other third parties such as public administrations or courts.

 

  • To offer a better service and to properly process your requests we will share your data with other Arquimea Group companies that can offer services that may be necessary to attend your request or could be interesting for you.

 

 

For how long do we keep your personal information?

 

Your personal data will only be kept the necessary time to fulfill the purposes for which they have been collected. Once your data are not already necessary, or if you have requested its erasure, it will be treated following the data protection regulations; it means that it will be locked and be only available for legal requests, or for the competent public administrations during the necesary

period for the actions that may derive and, subsequently after the blockade period, their complete elimination.

If, at the end of the contractual or service relationship, there are pending litigations, as long as no final decision is met, personal data may be retained and exclusively used for evidentiary purposes.

Once litigations are solved, it shall be locked and subsequently deleted.

 

 

Your Rigths

 

The user may exercise the rights listed below in relation to the processing of his/her data, to the extent that they are recogniced in the data protection regulations applicable at any time.

Anyone has the right to obtain confirmation about whether we are dealing with his personal data or not.

People concerned have the right to be informed, to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when they are no longer necessary for the purposes that were collected.

In certain circumstances, interested parties may request the limitation of the processing of their data. In this case we will only retain them for the purpose of exercising or defending from claims.

For reasons related to their particular situation, people concerned may, in some cases, object the processing of their data. Luz Wavelabs, S.L. will cease the data treatment, except for legitimate compelling reasons, or the exercise or defense of possible claims.

Finally you can also apply for the portability right  in a context of similar services in competence.

To exercise any of the aforementioned rights, you must contact us indicating the right to exercise and sending a copy of the national identity document or equivalent, as well as any other documentation that you consider appropriate for the case;

You can contact us through one of the following channels:

Postal mail:

ARQUIMEA Group S.L.U
Parque Científico Leganés Tecnológico
c/ Margarita Salas, 10
28918 Leganés, Madrid (Spain)

Att : Responsable de Protección de Datos

e-mail: politicas@arquimeagroup.com

We have established the necessary procedures to be able to facilitate the exercise of your rights within the time limits and conditions established by the legislation.

To help you in exercising your rights, we remind you that in the Spanish Agency for Data Protection (AEPD) website you can find detailed instructions on how to proceed; keep in mind that you can always make a complaint to this Control Authority (AEPD) if you consider that your rights have not been satisfied.

 

 

Information on Persons Under Age

LUZ WAVELABS, S.L.. don’t want that people under 13 registering on the Website or introducing their address or email address. People under 13 have to obtain the consent of their parents or legal representatives. If you are worried that your children will use the services of this Website, we encourage you to supervise your children’s access to the Internet or to enable Internet surfing filters.

 

Changes in the Privacy Policy
LUZ WAVELABS, S.L.. reserves the right to change its Privacy Policy when appropriate. Any changes will be indicated in this website so that the users are always informed about what we do with his personal information.

 

 

 

 

 

 

 

 

 

 

COOKIE POLICY

What are cookies?

Cookies are files sent to a browser from a web server. They are only associated with your browser and do not provide personal data by themselves. They are used to register user activities and are very useful, as they help us improve the functionality and performance of our website and identify and solve errors.

What types of cookies are there?

Depending on its function and features we can distinguish:

  1. Cookies for internal use
    They are necessary for the operation of the Web and the services that it includes. They may be:

    1. Session cookies: They are used to store information that is only necessary for the provision of the service requested by the user on a single occasion (e.g. a list of purchased products).
    2. Technical and functional cookies: They are strictly necessary to navigate the site and use their different options or services. Collect information such as user ID per session, parameters needed to navigate, security elements during navigation, etc .
  • Analytic Cookies
    They are used to analyze the user’s browsing habits, with the aim of optimizing functionalities and the technical and operational maintenance of the Webs, to guarantee the best possible service. They collect data such as the technology profile of the device, the origin of the Web access, browsing activity and used search terms.
  • Advertising cookies
    They help to improve and manage the exposure of the user to advertisements, if necessary, avoiding, for example, that appear ads that the user has already seen. They collect information about the interaction with the website (requested service, date and time), type of browser and language, geographical location, etc.
  • Behavioral advertising cookies.

They are used to personalize advertising campaigns and display advertisements that fit the user’s preferences. They
collect information like the ip address, operating system type, browser type, visited pages, etc.

  • Links to social networks
    They allow to link and share certain web contents with social networks like Twitter, Facebook, etc., storing the information only in them.

Depending on the responsible for their use, cookies may be:

Own cookies: They are sent to the user’s browser from a web server or domain managed by the publisher itself and from which the requested service by the user is provided.

Third party cookies: They are sent to user’s browser from a web server or domain that is not managed by the editor, it is another entity who treats the data obtained through the Cookies.

What cookies do we use?

In our website (www.luzwavelabs.com) we use:

  • Internal Cookies (session, technical and functional) They are necessary to ensure the proper operation, improve navigation through the different services and achieve a proper user perception.

This cookies allow to store a single identifier per session through whom is possible to link the necessary data to enable the browsing in course.

 

  • Analytical Cookies They allow us to know the use of our page and the user’s browsing habits so that we can improve our services and adapt them to the needs and characteristics of those who are interested in them.

Cookies incorporated at this website allow to obtain information related to the number of users that enter the website, the number of websites seen, the frecuency and repetition of visitings, their length, the browser used, the operator that facilitates the service, the language, the terminal that is being used or the city that the IP is asigned. Information that allows a better and more proper service of this portal.

 

  • We do not use advertising cookies

 

How can I manage the use of cookies?

 

To manage the use of cookies, consult your browser’s help information to find out about the different options you have to do it.

Here you can find links for some of the most common browsers:

 

Some cookies are necessary for the correct development of certain site’s features (www.luzwavelabs.com). If you lock their use, it may affect to the ordinary web’s operation.

 

Updates and changes in cookie policy

 

  • The cookie policy for our website www.luzwavelabs.com can be modified according to new legal requirements, regulations or with the purpose of adapting this policy to the instructions dictated by the Spanish Data Protection Agency.
  • When significant changes in the Cookie policy are produced, users will be informed by a notice in the website.